SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of familialflair.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of familialflair.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good.
Received plus quickly than expected!
I've been using this 20W fast charger for a month now, and I must say it's been an absolute revelation. The speed at which it charges my devices is nothing short of extraordinary! Plus, the inclusion of a Type C cable has made all the difference - no more hunting around for compatible cords. It fits perfectly into all my devices and ensures a secure connection every time. Overall, this product offers exceptional value.
This charger is a lifesaver, it charges my phone so quickly!
It's super efficient and the cord that comes with it fits perfectly into my device.
I've been using this for a few weeks and I'm really impressed It doesn't overheat like some other chargers do, plus it powers up my devices in no time!
From the moment I plugged in this charger, I knew that things would never be the same again. It’s just about how quickly it up my device; it’s about its reliability too. Unlike other chargers that tend to overheat or break down after a few weeks of use, this one seems built to last with sturdy construction and high-quality materials used throughout.
Who knew charging could be this fast? This little gadget has made life so much easier for me; no more waiting around for hours to get a full charge.
what an amazing product!
This impressive little gadget has become an essential part of my daily routine – from getting ready in the morning to winding down at night before bed. With its rapid charging capabilities, I can always count on being powered up when needed most without any stress or worry involved whatsoever.
The speed of this charger is simply mind-blowing 🚀 And the quality of the cable... top-notch!
No more slow charging for me thanks to this beauty!
What sets apart this 20W Fast Charger is not only its superior performance but also its durability and design aesthetics. The type C cable included in the package is robust yet flexible enough to withstand rough usage without showing signs of wear and tear—an indication of thoughtful engineering behind these products!
i must say i’m pleased with how well-built both the charger and cable are - they’ve survived multiple drops already 😅
This charger’s performance has exceeded all expectations.
Absolutely thrilled
The convenience offered by having both a fast charger and Type-C cable together cannot be overstated—no need for additional purchases or scrambling around looking for matching cables anymore! Not only does it save me money but also precious time—a win-win situation indeed!
Charges fast, stays cool. The included cable is a big plus!
love it!
If you're tired like me dealing with slow charging speeds then consider investing in this game-changer—it's worth every penny spent! Its remarkable efficiency coupled with consistent performance makes sure your device gets charged within no time allowing you to get on with your day without any interruptions.
Sleek design, superior performance.
This charger and cable combo is worth every penny spent 👌
One of the best aspects of this charger is its compact size. It's easy to carry around, making it perfect for people who are always on the go. Despite its small size, it packs a punch when it comes to charging speed and efficiency! The Type C cable that comes along is an added bonus. All in all, I highly recommend this product!
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